Best Businesses in Austin, TX

We called Brad after going through several other estimates and I have to say he was fantastic. Very pleasant to work with, professional and honest. Brad was on time, very thorough and did an excellent job not only fixing the problem but also taking the time to explain to us what was going on and what we should look out for in the future.

I will absolutely recommend Brad's company to all my friends in need.

I have nothing but great things to say about Proven Plumbing. I have used the multiple times and they have installed new bathroom Reno's and even corrected previous plumbers poor work. I am so grateful to be able to contact Proven and know that the work will be done right.

Gilbert does amazing work and is super fast. I had him replace a bent outdoor spigot and hose bib. He cut just enough drywall to do a very clean job. He also recommended John Borsi (I Love My Handyman) who did a flawless drywall repair and texture. Both gentlemen were fantastic craftsmen and all around great guys. There's a big difference between your average plumber and handyman, and folks like Gilbert and John who take pride in their work. Excellent communication, awesome results, and attention to detail.

Eddy & Allen were great!  They unclogged a stopped up kitchen sink drain that I was unable to fix myself.  They were very professional and took the time to make sure they got it right.  They even checked the water pressure at the house as a courtesy.  Will definitely call again if I need help in the future.

If I was to describe a bad business model I would take this one as an example. Spoke to them late evening on Friday, was told that someone will get back to me in two hours. Never happened however they did text me Saturday morning. Made an appointment for Monday 9-12, received a confirmation, canceled all my business and took a day off.  At 11 texted them and asked to confirm that someone is on the way. The response was I have you between 12-3. I sent them back their own conformation. Imagine my reaction when I was told that they changed my appointment without informing me. Just see the screen shot.
I obviously explained my situation and the need to go back to work later however they refused to honor the appointment. When I asked to talk to the owner I did not get any reply. This is hardly a responsible business and most certainly an example of a horrible customer service.

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I received a call from the owner who expressed his apologies and provided the insight.  While I am still rather upset with the situation I decided to edit the review. Seems that the owner was rather sincere and at least is trying to run the company  responsibly and customer oriented. Too bad for me, it did not work this time.

I contacted multiple plumbers early Sunday morning because my shower facet stopped working and I had to shut off water to the house. EZ Flow Plumbing responded quickly, got to my house quickly, was very friendly and professional, took care of my problems, and the price was in line (slightly better) than other quotes. I was overall impressed and certainly appreciated the customer obsession.

Before buying our house we had a hydrostatic test done, which determined the outgoing cast iron pipes were very, very leaky. The foundation is slab, so fixing this would require tunelling under the entire width of our house (over 60 feet).

We got about 5 estimates for the job and A&T was the lowest. Rick spoke with me extensively about ways that we could mitigate cost. His crew came out and got to work immediately--the entire job, start to finish, was done in 2 weeks. They were respectful, clean, considerate, and honest. I nearly cried handing over the first part of the check (it's a lot of $), but knew we went with the right people and did the right thing by the end of it.

We've since hired Rick and his crew for other (unrelated) odds and ends and their prices are always reasonable, information accurate, and their work impeccable. Couldn't recommend them more highly!

I have frequently used Mr. Henderson and can't say enough good things about him. He's quick, friendly, does great work and his prices are fair.

We've found Abel to be reliable, experienced and very easy to work with. My wife and I initially used him to install a tankless hot water heater and have since hired him for other plumbing projects with great success. He is easy to communicate with and he worked with us to accommodate our schedule. He was even able to squeeze us in after the recent ice storm, when plumbers were hard to come by. He's our go-to guy for plumbing/water projects.

Update to my last review: Braulio has blown my wife and me off twice since he installed our toilet at the start of the pandemic. That toilet, by the way, has been sliding across the floors by a couple inches, and he ignored my recent message asking if he could take a look at it.

In that message, I also requested a quote for help with a toilet/plumbing issue (in a different bathroom) and a fridge water dispenser problem.

He ignored everything except to say he can't fix the fridge thing. I guess he's busy, but the half response-brush-off was rude.

Jaime Santana did an excellent job with broken water pipes repair at St. Mary Magdalene Episcopal Church in Manor, where I am the pastor. After the winter storm of February 2021, the water pipes of all of our buildings were damaged. Mr. Santana assessed the situation, explained what was required, and finished the repairs in a timely manner. He also ensured that all faucets/toilets/water outlets were properly working, and did the appropriate repairs when needed. I highly recommend Santana Plumbing Company LLC.

We needed a new water heater (our old one was ancient and on its last legs). Jim was super responsive (same-day), and came out and gave us a very reasonable quote the following day. Our job was certainly not run of the mill, as the previous owners of our home definitely made shortcuts versus keeping things up to code. Despite the project taking much longer than he anticipated, the cost did not change. We feel super confident that the work Jim did will last for years to come. Also, he is a very friendly and affable guy - full of fun facts and interesting stories! He runs his business with honesty and integrity. Thanks again Jim!

Very impressed by Stan's prompt and efficient service.. Our AC issue was handled in one visit.. and we go a discount because we signed up for regular service on Heater and AC.. all good..

Had a plumbing emergency at 10pm, they responded 7am the next day and were fixing the problem by 8am that day. Reasonably priced and knowledgeable.

Cole and Nate were friendly and efficient. They showed up in the timeframe provided and solved all the issues I had. Would recommend!

Raymond came out to troubleshoot our Navien condensing tankless water heater. It was a little bit tricky to troubleshoot because it was not heating consistently at low flow rates. The temperature would fluctuate up and down but never reach the setpoint. Raymond was patient and found how to reproduce the problem, and after a quick call to Navien tech-support he replaced the diverter valve (he had one in his bag already) and it was fixed. This is my first experience with Thunderbird plumbing and it was great!

They were on time, quickly diagnosed the problem, and fixed it. They also then did a second job that we hadn't talked about on the phone. Not only was the service excellent but the price was very reasonable. They are my go to service now.

Olvin and his crew did a great job. I had a small patio that needed tiling. Olvin gave me a reasonable quote. On the day of installation, they showed up on time and completed the job as we agreed to. And the finished job turned out great. I'd highly recommend him.

Scott did an amazing job with my leaking pipe in my garage. I messaged him at 11pm on Friday night and he responded in real-time and was able to come out the next day. He also helped me with trying to get me maximum coverage with my insurance and even gave me a discount when they didn't cover the repairs. 5/5 would recommend Scott again!

Nick is the BEST. We hired him to unclog a sink, and replace a faucet in the upstairs bath. My husband had tried Draino and Liquid Plumbr, two different snakes, plus a good old fashioned plunger with no luck. Nick had that clog cleared out in less than 10 minutes! Friendly, fast, fairly priced, and in the time of Coronavirus, I am happy to say he wore a mask to keep him and us safe.